AI Sales Call Grading & Coaching

Overview

**What it automates:** Zoom or call recording webhook → Fireflies.ai transcribes → OpenAI analyzes for: tone, objection handling, discovery quality, close attempts, decision maker confirmation → grades call A-F → Google Sheets logs insights → Slack sends coaching summaries to managers. **Business outcome:** Sales reps improve 30% faster with structured feedback on calls. Manual QA costs 20 hours/month per manager. This workflow gives every call a grade with specific coaching points, so your team compounds improvement instead of repeating mistakes. **Apps & nodes:** Zoom (call webhook or recording), Fireflies.ai (transcription), OpenAI (analysis + grading), Google Sheets (QA dashboard), Slack (manager alerts) **Setup (5 steps):** 1. Configure Zoom webhook for call recordings or connect Fireflies.ai directly 2. Add Fireflies.ai API key for transcription 3. Add OpenAI API key and define grading rubric (tone, objections, close quality) 4. Link Google Sheets for QA dashboard + performance tracking 5. Connect Slack for manager alerts on low-scoring calls **Difficulty:** Intermediate (25 min setup) | **Credentials:** Zoom/Fireflies.ai, OpenAI, Google Sheets, Slack

What's included

Quickstart

1. 01

   Download the JSON

   With an active Library Pass, download the workflow file right from this page or your dashboard.

2. 02

   Import into n8n

   Choose Import from File and select the downloaded JSON. The full agent graph appears, ready to configure.

3. 03

   Plug in credentials

   Each integration node prompts for credentials on first run. The setup guide lists every credential the agent expects.

4. 04

   Activate and test

   Run once with sample input, confirm the expected output, then flip the activate toggle.

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